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Return Policy

Refund Policy

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Returns
Our policy lasts 15 days. If 15 days have gone by since delivery of your item, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We don't accept replacements or refunds based on size issues. Please check the size chart before buying. Also please check the colors before purchase.

To complete your return, we require a receipt or proof of purchase.

All damaged items, wrongly sent items, wrong quantity sent or defective items will be accepted for a free return for a refund or replacement within 15 days after receiving the item (in order to start return process, you must provide a photo of a defective item).

Items that are not needed anymore, not liked by size, color, material etc,(buyers remorse) cannot be returned for a refund.

When the item reaches us, it gets scanned and processed with warehouse and then we will issue a refund/replacement/partial refund.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please do not send your purchase back to the manufacturer.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at frenchiecornerstore@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at frenchiecornerstore@gmail.com and send your item to:


Shipping
To return your product, you should mail your product to: 

  • Szabadfold 14
  • Tompa
  • Hungary
  • 6422


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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